Japan Charter Bus FAQ for Group Travel

Send the travel date, estimated passenger count, selected bus type and seat capacity, pickup location, waypoints, final destination, departure and finish times, luggage details and charter type.

Compare the published seat capacities and seating charts on the Fleet page, then select the bus category you prefer. Passenger numbers may change, but they must remain within the confirmed vehicle capacity. A consultation option is available if you cannot decide.

Yes. The English service supports overseas travel agencies, tour operators and DMCs, including itinerary-led group programs.

Yes. Companies, schools, associations, families, friends and other private groups may request a quotation, including smaller parties. Select a published bus seat capacity or choose the consultation option if you are unsure.

Multi-day requirements can be reviewed. Send the number of nights and the daily sequence of pickup points, stops, destinations and times.

Narita and Haneda group transfers can be requested. Include the airport, flight or terminal information when known, group size, luggage and destination.

Pricing depends on operating factors including time and distance, plus vehicle type, route, parking requirements and other conditions. Final pricing is itinerary-based.

Enter or paste your itinerary details into the quotation form, including pickup, stops, destination and operating times. File attachments are not accepted. Do not include unnecessary passport or sensitive personal information.

Two schedules apply. In regular periods, charges are 20% at 14–8 days, 30% at 7–2 days, 50% one day before and 100% on the operation date. In peak periods, charges are 20% from one month to 15 days before, 30% at 14–8 days, 50% at 7–2 days, 80% one day before and 100% on the operation date. See Booking & Payment for peak dates and written-notice requirements.

Payment is due no later than 14 days before operation. Available methods are overseas bank transfer, online credit-card payment and WISE. Follow the instructions provided with the quotation or booking documents.

Approved public wording for emergency contact procedures is still required. Confirm the applicable contact method in the booking documents before travel.

Share the exact requested times. Operational availability, conditions and any applicable costs must be reviewed for the actual itinerary.

Provide the number and approximate size of large suitcases, carry-on bags and other equipment. Vehicle suitability cannot be determined from passenger count alone.

English insurance certificates are available. State the documentation requirement in the inquiry so MAKOTO can confirm the current request process.