What the Quotation Includes
Each quotation states its own inclusions. The historical examples on this site included tax, fuel, insurance, expressway tolls and parking; do not assume every future quote is identical.
Booking & payment
Japan Charter Bus Booking & Payment
Review the payment deadline, current payment methods, cancellation schedules and itinerary-based quotation process.
Payment deadline & methods
Payment is due no later than 14 days before operation
The approved methods are overseas bank transfer, online credit-card payment and WISE. The quotation or booking documents provide the transaction instructions.
Overseas Bank TransferOnline Credit CardWISE
Payment Timing
Payment is due no later than 14 days before the scheduled operation. Follow the transaction instructions in the quotation or booking documents.
Booking Confirmation
Availability is not presented as instant. The confirmation process and required documents are provided after itinerary and operating review.
Cancellation Notice
Send cancellation notice by a traceable written method such as email or fax. Telephone cancellation is not accepted.
Insurance Documentation
English insurance certificates are available. State documentation requirements in the inquiry so the current process can be confirmed.
Invoices & Receipts
Ask for the documents required by your agency. The applicable formats are confirmed with the booking.
Cancellation charges
Two schedules apply: regular periods and peak periods
Charges are calculated according to when the written cancellation notice is received relative to the operation start date.
Regular-period cancellation schedule
| Notice received | Charge |
|---|---|
| 14–8 days before operation | 20% |
| 7–2 days before operation | 30% |
| 1 day before operation | 50% |
| On the operation date | 100% |
Peak-period cancellation schedule
| Notice received | Charge |
|---|---|
| 1 month–15 days before operation | 20% |
| 14–8 days before operation | 30% |
| 7–2 days before operation | 50% |
| 1 day before operation | 80% |
| On the operation date | 100% |
Peak periods
- March 1–March 31
- April 20–May 5
- July 20–August 15
- September 20–October 31
Written notice is required
Cancellation must be sent by a method that leaves a record, such as email or fax. Telephone cancellation is not accepted. Any bank or transfer fees incurred when a refund is issued are the customer's responsibility. Use the contact details stated in the quotation or booking documents.
Quotation process
From itinerary to booking
Select a bus and send the itinerary
Choose the seat capacity, then share the date, estimated passengers, luggage, pickup, stops and destination.
We review operations
MAKOTO checks the selected category's availability together with the route, hours and distance.
Receive your quotation
Review the confirmed vehicle, inclusions, payment and booking conditions.
Start with your itinerary
Ready to request operational pricing?
Send it to MAKOTO and we will review the route, operating hours and vehicle requirements.